Privacy Policy: How the Platform Collects and Protects Your Data
JB.COM explains how personal information is collected, processed, shared and protected when users interact with casino, sportsbook, payment and account services, including through the JB Game download version of the platform. This page helps players understand which details may be needed for registration, verification, transactions, support and platform security. Review the policy before creating an account, changing privacy settings or submitting a data request.
What Personal Information Is Collected
JB Casino may collect account details such as name, email address, phone number, date of birth, country, address and wallet information when these details are needed for account use. Technical data can also be processed, including device type, browser signals, login activity and security events. Payment related information may be reviewed when users make deposits, request withdrawals or complete verification steps.
How Your Data Is Used
JB.COM uses personal information to create accounts, process payments, verify identity and maintain access to casino and sportsbook services. Data also supports fraud checks, responsible gaming tools, account notices and customer support. The platform may use limited service information to improve navigation, detect suspicious activity and keep profile settings consistent across devices.
Sharing Data with Third Parties
JB Casino can share selected data with service providers when this is required for payments, identity checks, technical hosting, fraud monitoring or customer assistance. These parties should receive only the information needed for their assigned function. Data may also be disclosed when required by law, regulatory duties, dispute handling or protection of the platform against misuse.
Data Storage and Security Measures
JB.COM protects account data with SSL/TLS encryption, SHA-256 encryption, two-factor authentication, suspicious activity monitoring, new device alerts and lockouts after repeated failed login attempts. These measures reduce the risk of unauthorized access during login, payments and profile management. Data is kept only for purposes connected with account operation, legal duties, compliance checks and dispute resolution.
Your Rights Over Your Personal Data
JB Casino users may request access to their personal data, ask for corrections and seek deletion where the request is allowed under applicable rules. Some information may still need to be retained when required for compliance, payment records, security investigations or unresolved account matters. Users can also ask questions about data handling through the privacy contact channel provided by the platform.
How to Request Access or Deletion of Your Data
JB.COM data requests should include enough account details to identify the profile without exposing unnecessary private information. A clear request helps the privacy team understand whether the user wants access, correction, deletion or another privacy action.
- Identify the account: provide the email, phone number or username linked to the profile.
- Describe the request: state whether you need access, correction, deletion or clarification.
- Send the request: contact the privacy team through [email protected].
- Wait for review: respond to any identity check or follow-up question.
Do not send passwords, full card numbers or private authentication codes in the request. The platform may ask for confirmation before taking action on sensitive account data.
FAQ
Inactive accounts may still contain payment records, security logs and verification history. Some records can remain stored when needed for legal, technical or compliance reasons. A user can ask whether deletion or restriction is available for that profile.
Payment history is usually treated differently from optional profile data. Certain records may need to remain available for audits, chargeback checks or anti-fraud review. Deletion depends on the status of the account and the reason for the request.
Cookies can support login sessions, device recognition and basic site functions. They help maintain access after authentication and may reduce repeated verification steps. Browser settings may affect how these tools operate.
Privacy terms may be updated when platform processes, legal duties or data tools change. Users should review the policy when they notice changes in account features or privacy notices. Continued use of the service can depend on the updated version.
